1.1 Scope of Application: These Terms cover all transportation stages of various garment products (including but not limited to ready-made garments and accessories) manufactured by us, from our designated warehouse to the client's designated delivery address within the EU, including preparation, warehousing, customs declaration, international transportation, EU customs clearance, and last-mile delivery.

1.2 Core Definitions: "Shipping Time" refers to the time after the customer has paid full payment or completed payment as agreed, and after we have completed the preparation, inspection, packaging, and handover of the goods to the carrier; "Transportation Time" refers to the total time from the departure of the goods from our designated warehouse to delivery to the customer's designated delivery address within the EU (excluding EU customs inspection and detention time and delays caused by force majeure).

2.1 Shipping Time: We promise to complete the shipment within 5-7 business days after the customer has completed the agreed payment and confirmed that the order information is correct.

2.2 Transportation Time: The estimated transportation time from the departure of the goods to delivery to the designated address within the EU is 20-40 calendar days. This delivery time is based on standard transportation links (including sea/air freight + EU inland delivery) and normal customs clearance procedures. The actual delivery time may fluctuate slightly due to the following factors: ① Different EU member states (shorter delivery times for core Western European countries, slightly longer for some Eastern and Southern European countries); ② Customs inspection (EU customs has the right to conduct random inspections of goods, which typically take 3-5 working days and are not included in the estimated delivery time); ③ Holidays (EU public holidays and Chinese public holidays may cause delays in transportation and customs clearance).

2.3 Delivery Time Notification: We will send the tracking number and logistics tracking link to the customer via email after shipment, allowing the customer to check the real-time transportation status. If delivery is expected to take more than 40 calendar days, we will proactively contact the customer to explain the reason.

3.1 Transportation Methods: We will select appropriate transportation methods based on the customer's order volume, cargo characteristics, and cost optimization principles. These include, but are not limited to, sea freight (suitable for large orders), air freight (suitable for urgent or small-batch orders), and China-Europe freight train (suitable for orders balancing cost and timeliness). All transportation methods must comply with the relevant requirements of EU ICS2 (Import Control System 2).

3.2 Transportation Routes: Goods will depart from our designated warehouse (the specific address will be provided upon order confirmation), undergo customs clearance at domestic ports/airports, and then be sent to designated EU hubs (such as the Port of Rotterdam, Amsterdam Schiphol Airport, etc.). After completing EU customs clearance, the goods will be delivered to the customer's designated delivery address via our partner logistics providers within the EU.

3.3 Route Changes: If the transportation route needs to be changed due to force majeure, policy adjustments, or reasons attributable to the logistics provider, we will notify the customer in advance via email. The changed transportation time will be adjusted accordingly and communicated to the customer simultaneously.

4.1 Our Responsibilities: We are responsible for providing apparel products and related documents that comply with EU compliance requirements, including but not limited to CE certification (if functional fabrics are involved), OEKO-TEX® certification (for textile safety), complete commercial invoices, packing lists, and accurate HS codes (refined to 8 digits to improve customs clearance success rates). Simultaneously, we will strictly adhere to the EU ICS2 system requirements, completing pre-declaration of cargo information 24 hours before shipment (air/sea) or 24 hours before arrival at the border (land transport) to ensure customs clearance compliance.

4.2 Customer Responsibilities: Customers must provide complete and accurate receiving information, including a valid receiving address within the EU (including postal code and country code), contact number, and the EU consignee's EORI number (EU Customs Registration Number) or VAT number (if the customer is a corporate client). If the goods are detained, delayed, or returned due to incorrect or missing information provided by the customer, or failure to promptly provide supplementary documents required for customs clearance (such as import licenses), the customer shall bear all related responsibilities and costs (including but not limited to demurrage fees, fines, and return shipping costs).

4.3 Customs Duties and Taxes: Customs duties within the EU (0%-12%, depending on the garment material and country of origin), Value Added Tax (VAT, usually 21%), and other related taxes and fees are borne by the customer. We can assist customers in optimizing HS code classification to reasonably plan tax costs, but we do not assume any responsibility for disputes arising from tax declarations. For orders with a value below €150, simplified declaration can be achieved through the EU IOSS/VAT e-commerce scheme; customers must inform us in advance whether they require this service.

5.1 Packaging Requirements: We will use packaging methods suitable for garment transportation, including moisture-proof and dust-proof bags, pressure-resistant cartons, and necessary cushioning materials. Fragile accessories (such as metal fasteners for garments) will be individually reinforced to ensure the goods are not damaged during long-distance transportation. Furthermore, in accordance with EU environmental requirements, we will prioritize the use of biodegradable or recyclable packaging materials.

5.2 Cargo Marking: Each package will be clearly marked, including the customer's order number, consignee's name, destination address, contact information, box number, gross/net weight, and indicative labels such as "Clothing Goods" and "Moisture-proof," ensuring accurate identification during transportation and customs clearance.

6.1 Insurance Coverage: We will purchase basic transport insurance for all goods shipped to the EU, covering accidental losses during transport such as fire, explosion, theft, and flood, with an insured amount of no less than 100% of the total value of the goods. If the customer requires higher coverage or broader insurance coverage (such as war risk or strike risk), they can inform us in advance, and the additional insurance costs will be borne by the customer.

6.2 Liability Limits: If the goods are lost or damaged during transport due to our fault (such as improper packaging or incorrect declaration), we will compensate the customer according to the insurance claim results. The compensation amount will not exceed the actual value of the lost goods, and will not exceed 100% of the total order amount. We are not liable for any loss of goods caused by force majeure (such as natural disasters, war, sudden changes in customs policy), customer reasons, or the fault of third-party logistics providers, but we can assist customers in pursuing legal action against the relevant parties.

6.3 Claims Process: If customers discover any loss or damage to the goods after receiving them, they must submit a claim application to us via email (partner@icarustechco.com) within 7 business days of signing for receipt, providing clear photos of the damaged goods, proof of receipt, and order information. We will verify the situation and proceed with the claim within 15 business days of receiving the application.

7.1 Our Breach of Contract: If we fail to ship the goods within the agreed time, we will pay the customer a penalty of 0.5% of the total order amount for each business day of delay, with the total penalty not exceeding 10% of the total order amount. If the delivery time exceeds 40 calendar days due to our reasons and there is no reasonable explanation, the customer may request a reduction in shipping costs or apply for a return (return-related costs will be borne by us).

7.2 Customer Default: If the customer fails to pay as agreed, provides incorrect information, or fails to cooperate with customs clearance, resulting in transportation delays or additional costs, the customer shall bear the corresponding costs and pay us a penalty of 5% of the total order amount. If the customer refuses to accept the goods without justifiable reason, they shall bear the return transportation costs and all related taxes and fees.

All notifications, confirmations, and communications related to these terms shall be conducted through our official email address (partner@icarustechco.com) and the customer's registered email address. We will send notifications to the customer at key milestones such as shipment, arrival of goods in the EU, and completion of customs clearance. The customer must ensure that their registered email address is accessible and checked regularly.

9.1 Dispute Resolution: In the event of any dispute arising during the performance of these terms, the parties shall first attempt to resolve the dispute amicably through negotiation. If negotiation fails, either party may bring suit in a people's court with jurisdiction in the location of our company.

9.2 Applicable Law: The signing, validity, interpretation, performance, and dispute resolution of these terms shall be governed by the relevant laws and regulations of the People's Republic of China and the currently effective transport and trade regulations of the European Union.

10.1 Any matters not covered in these Terms and Conditions shall be clarified in a supplementary agreement signed separately by both parties. Such supplementary agreements shall have the same legal effect as these Terms and Conditions.

10.2 These Terms and Conditions shall come into effect from the date of order confirmation by both parties and shall remain valid until the goods are fully delivered and all related responsibilities are fulfilled.

10.3 We reserve the right to revise these Terms and Conditions in accordance with adjustments to EU policies, changes in the logistics market, etc. The revised Terms and Conditions will be published on the company's official website (icarustechco.com). New orders placed after the publication of the revised Terms and Conditions will be subject to the revised terms and conditions.